As an integral part of the Ambulatory Care Services Float Team, provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. The Ambulatory Medical Assistant/Certified Medical Assistant provides assistance to practitioners in delivering health care services including routine, emergency, and specialty encounters. Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, and prepares patient chart with pertinent medical information as directed by physician. Schedules diagnostic tests and surgeries as ordered by the physician as needed. Performs various administrative duties, including answering phone patient calls, returning phone calls, receiving and sorting in-coming faxes, obtaining prior authorizations. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Must be highly flexible, enthusiastic, have a proactive approach, excellent interpersonal and communication skills, work efficiently under pressure and work efficiently in a team environment. Must be comfortable with computers.
Must be willing to travel throughout the Keck Medicine of USC Community (on campus, satellite practices) to cover practice integrations, vacations, illnesses, holidays, and leave of absences. Hours may vary depending on assignments.
Performs other duties as assigned.
Minimum Education: • Specialized/Technical Training Minimum Experience/Knowledge: • At least 2 years of acute care, ambulatory care, or surgical center setting preferred • Familiarity with word processing, Microsoft Outlook, Cerner, and navigate the intranet. Required License/Certification: • Net Certificate of completion from medical assistant program. • Certified Clinical Medical Assistant (CCMA) preferred • Verified venipuncture/injection training • Current BLS for Healthcare from the American Heart Association required at time of hire. • Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date.
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