Company: Kelly Services
Location: Valley City, OH
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board
Description
Customer Service/Sales Representative– (must be local this job will be on site in VALLEY CITY. OHIO!)
Ready, set, go. Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Customer Service/Sales Representative in Valley City, Ohio at the #1 tool company in the world, Grow your career and skills with a well-known leading company in the tool manufacturing industry.
Sound Good? Take a Closer look at the Customer Service-Sales Representative - Sales details:
Work hours:
- Monday to Friday: 8:30 am-5:00 pm
- Temporary position
- Must be available to start training on May 20, 2024. Projected end date: October 2024
- Computer will be provided.
Why you should apply to be a Customer Service/Sales Representative:
- Innovative, family-owned company that values culture, diversity, and personal growth
- Growth opportunities within the department
- Get paid while you get trained
- Gain access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
What's a typical day like as a Customer Service Representative/Sales? You'll be:
• Answer all incoming phone calls within quality standards and follow established standard work processes.
• Utilize company provided resources and training to effectively respond to inquiries regarding shipping and delivery, product registration, order tracking, credit/return statuses, missing parts, and general customer complaints related to equipment and parts.
• Apply proven sales techniques to identify and satisfy the customer's immediate needs and make suggestions for additional parts and accessories.
• Gather and input customer contact, inquiry, or sales information into the appropriate PC based tracking and/or ordering system.
• Effectively utilize parts look-up programs.
• Meet departmental established quality metrics and sales goals.
• Provide a first-class customer service experience based on mutually beneficial business decisions.
• Utilize up-selling and cross-selling techniques to meet customer needs.
• Willingness to grow through support and training for continuous improvement.
• Other job duties as assigned
This job might be an outstanding fit if you:
- Self-motivated, customer service driven with a strong work ethic and drive for continuous improvement.
- Excellent customer service skills with a positive attitude by providing friendly, helpful and courteous assistance.
- Proficient in multiple software applications
- Must be by able to type at least 30 wpm, data entry is key part of this role.
- Looking up parts, entering orders and being able to sell, suggest up sell or cross sell items to our customers.
- Ability to work in a fast-paced, team-oriented environment.
- Ability to professionally and effectively communicate using verbal and written skills.
Schedule An Interview: https://calendly.com/lisg128/interview
Apply today! Start ASAP
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Trust the office staffing pioneer.
Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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