IT Support - 1st shift Job Listing at Kelly Services in Muskegon, MI (Job ID 9416305)

Description

Kelly Services is currently hiring an IT Assistant to work for a Fortune 50 Aerospace and Defense company in Norton Shores, Michigan.  This position will assist the IT Manager and DXC Support Tech with tasks related to updating and replacing equipment and software.

Salary/Pay Rate/Compensation:

• $21.00 per hour 

Shift:

• 1st shift - Monday thru Friday - 8am-5pm

As an IT Assistant your responsibilities include:

• Hardware setup – Replace monitors, keyboards, docks, scanners and other computer peripherals.
• Business Cell Phone Setup and updates for all PWCS managed cell phones.
• Printer set-up, troubleshooting printer connectivity/operational issues. Includes ordering and replacing consumable supplies.
• Software Patch Deployment – Assist users with automated patch/updates by troubleshooting until completion.
• Assist with various IT projects, as required. (Network, Server, VOIP, Disaster Response Testing, Wi-Fi, Office Conversion, etc.).
• Create Workbooks for high demand support issues (cell phones, add printers, etc.).
• Create/Maintain Equipment and User Inventory Lists.
• Act as liaison between local users and corporate help desks, submit help desk tickets and follow-up on resolution. 
• Act as Super User and participate as a local beta tester for ongoing projects. 
• Perform any additional tasks assigned by KellyOCG Management.

Knowledge, Skills & Abilities Required:

• Working knowledge of personal computers, printers and cell phone OS.
• Motivated team player and problem solver. 
• Must have the ability to work independently and complete tasks/project deadlines timely.
• Must be highly organized and demonstrate sense of urgency. 
• Must have excellent verbal and written communication skills.
• Computer literacy in Microsoft Office Suite is required. 
• High school diploma is required. 

**Requires registering with Kelly Services and passing a drug test, background check and education level verification.**

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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