Lead Product Manager -Technical Job Listing at Mastercard in O'Fallon, MO (Job ID R-216408)

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Lead Product Manager -Technical Overview
Service Operations Tools (SOT) program is a part of Business Operations (BizOps) group within Mastercard, which is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. The team's mission is to obsess on the needs of Business operations group to automate operational activities, reduce manual toil and tie everything together through custom applications. Engineers working in this team are experts in software development and DevOps toolchain to build and continually enhance DevOps experience and productivity at Mastercard. Our program follows an iterative approach to development with teams located globally.

We are seeking a highly skilled and experienced Lead Product Manager Technical to join our dynamic team. As a Lead PMT, you will be responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends.

ROLE

• Own multiple products vision, roadmap, and prioritized backlog for iterative releases
• Identifies gaps and charters new platform capabilities as required.
• Makes use of research, user studies, metrics, and competitive analysis to understand the platform and business needs for a platform product.
• Compares features for competitive review to inform prioritization within a platform product release.
• Participates with the business in customer research to inform platform product feature needs.
• Makes trade-off decisions on platform product features.
• Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed.
• Work with development teams, software architects, product team, and external groups to ensure a clear understanding of business needs which will drive software development activities. Continuously monitors feature development at the feature level
• Reviews product demo with the development team against acceptance criteria for the feature set
• Prepares launches and monitors platform performances, adoption, and operational health for feature sets
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Establishes a network within the organization; begins to build internal and external networks

ALL ABOUT YOU
• Successful candidate should have a strong technical background and experience to enable them to work closely across multiple technical teams driving platform requirement which aligns with the platform vision.
• Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy.
• Demonstrated ability to understand complex systems and communicate effectively with the technical teams.
• Possess strong written and oral communication skills (English language)
• Able to negotiate requirements and build effective relationships with key stakeholders.
• Ability to balance work across multiple projects/work streams while still meeting deadlines. In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

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