Mastercard Job - 40360658 | CareerArc
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Company: Mastercard
Location: Stockholm, Stockholm County, Sweden
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. 

Job Title

Manager, Account ManagementThe Manager - Account Management is a key role in the Nordics & Baltic market as we continue to build on our success in the local markets. In this role you will be responsible for our overall relationship with our FinTech customers.

Role:
• You will be responsible for further develop our success within the FinTech segment by developing new relationships and sell the wide range of products and services provided by Mastercard
• You are expected to develop, implement, and own the customer strategy that would enhance customer profitability, competitive leverage and deliver on the targeted business goals
• Your primary focus will be to develop new and grow the partnership with new and to some extend existing customers
• You are expected to build, manage, and develop the business relationship with the entire organization of the customer

Accountabilities
• Own and develop the annual and long-term planning cycle / process
• Contribute to the development and where appropriate own customer growth strategies that proactively develop their payment business.
• Successfully manage the financial performance by ensuring that all target metrics are met.
• Act as the primary point of contact between Mastercard and the customer by ensuring strategic alignment and maximum mutual success in achieving goals and objectives.
• Monitor and ensure the highest level of customer satisfaction
• Develop as well as manage relationships between internal Mastercard partners including business development, marketing, commerce development, customer delivery, product, Advisors, legal, compliance, security, etc. in order to ensure cross-functional alignment and correct support for the customer.

Experience, Skills & Education
• Demonstrated success in customer/sales roles, with specific and demonstrable experience in negotiations/contract management
• Demonstrated revenue management and P&L experience
• Strong analytical and diagnostic capabilities
• Superior interpersonal and communications skills
• Self starter, independent operator and highly proactive – does not wait to be directed
• Strong industry commercial card expertise, sales management, development and execution experience
• Experience in identifying strategic opportunities and of managing multiple stakeholder pro

Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

 

Corporate Security Responsibility


Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.


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