Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Settlement Product Management Overview•This position is responsible for supporting the execution of the Mastercard Cross-Border Services Product as Settlement Product Manager supporting both long-term and short-term strategic initiatives related to Shared Services (FX features and management, settlement, billing, and compliance) for the Cross-Border Services (XBS) product.
Role
•Drive tangible data/fact driven business outcomes at the product level, manage to a quantified scorecard continuously monitoring and analyzing key performance indicators and optimizing product performance.
•Responsible for demonstrating an in-depth knowledge of the Product and the ecosystem in which it operates (e.g. regulatory, legal, technology, competitive environment).
•Apply knowledge of industry, economics, and product to enhance and develop prioritized Product strategies efforts.
•Oversees product evolution related to Shared Services, collaborates with key stakeholders/owners to establish a go-to-market strategy for features that leverage Shared Services capabilities.
•Implement incremental improvements in collaboration with the cross-functional teams.
•Provide regular coaching and feedback to colleagues/partners to grow individual functional skills, experience, and leadership capabilities.
•Drive institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework.
•This role works in conjunction with other team members to draft the business requirements; to create business cases; to operationalize enhancements, and ensure solutions provide best in class customer experience which drive results.
All About You/Experience
•Proven ability to lead in a matrix environment.
•Prior experience with delivering high quality products/services in a high growth environment where priorities shift rapidly.
•Ability to use hard data and metrics to back up assumptions and develop business cases.
•Demonstrated ability to operate with complete independence and autonomy.
•Proven track record of data driven decision making and applying continuous improvement and test and learn methodologies across teams.
•Extensive experience building and launching products.
•Comprehensive experience in Agile delivery methodologies (Scrum, Kanban, etc.)
•Communicate to executives, peers, and staff with impact, eloquence, and authenticity.
•Demonstrated experience building relationships, partnering with, and influencing executive leadership while commanding the respect of the individual product teams across the organization.
•Experience translating strategies into product launches and implementation plans in multiple markets.
•Successful track record strategically managing P&L for multiple Mastercard projects and products.
•Demonstrated ability to multi-task and prioritize to meet project constraints (budget, deadlines, etc.)
•Gained exposure to multiple cultures by working with colleagues from multiple countries or markets.
•Demonstrated self-direction in overcoming organizational conflict or conflicting priorities.
•Worked cooperatively in a team atmosphere and showed initiative in contributing ideas and developing relationships within the organization.
•Significant experience in production management experience in Cross-Border payments.
•Have had exposure to working with senior/executive level stakeholders.
•Responsible for understanding our products' main stakeholders across the full value chain.
•Responsible for knowing our top competitors for our product; their capabilities and understanding where and how well we compete.
•Must be able to articulate our products in terms of a full story arc with a concise value proposition.
•Learn to identify trends that will impact our products 3-5 years in the future.
•Must understand how our products makes money and the underlying business model.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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