Supervisor Operations - Plastic Surgery & Podiatry Job Listing at MedStar Medical Group in Baltimore, MD (Job ID req29129)

Description

Schedule: Monday-Friday, 9:00am-5:00pm

Job Summary: 

 
MedStar Health has an opportunity for a Supervisor Operations to join our team at MedStar Medical Group/Good Samaritan Hospital. As a Supervisor Operations, you will be responsible for assisting with the management and coordination of patient care services provided in the office to assure high-quality care and efficient services to patients.  

 
Primary Duties: 

• Assists with oversight of daily operations and services by active problem solving and communicating essential data to physicians and staff to assure services are effectively rendered in an efficient working environment. 

• Manages and develops employees by delivering effective and timely coaching and counseling sessions with direction from the Practice Administrator by following established policies and procedures to increase productivity, increase retention, reduce turnover to create a cohesive and productive working environment which corresponds with the practice's goal of high-quality care and service. 

• Proactively supervises the information and patient flow among the patients, physicians, staff, and departments to monitor and maximize activity while assisting members of the management team in overseeing the office/hospital schedules to maximize schedule capacity. 

• Supervises facilities and equipment by maintaining appropriate contacts to resolve issues and ensure a safe working environment for physicians and staff. 

• Supervises the billing performance of the office/hospital by effectively implementing collections policies and bad debt processes to ensure authorizations, fee tickets, charge auditing, kept appointments, and daily deposit tickets are accurate and processed in a timely fashion to ensure maximum reimbursement of rendered services and achieve established benchmarks. 

Qualifications: 

• High school diploma or GED required; Bachelors preferred. 

• 3-4 years progressive experience in a healthcare setting; experience working with physicians required. 

• Surgical scheduling experience preferred.