Transplant Donor Liaison Job Listing at MedStar Medical Group in Washington, DC (Job ID req29889)

Description

Schedule: Monday-Friday, 8:00am-4:30pm

Job Summary: 

 
MedStar Health has an opportunity for a Transplant Donor Liaison to join our team at MedStar Georgetown University Hospital. As a Transplant Donor Liaison, you will be responsible for serving as a key contact, advocate, and concierge for all living donors in the transplant department. In addition you will be responsible for functioning as the liaison between the surgeons, clinical staff, in-patient units, and operating room for the donor.  

 
Primary Duties: 

• Functions as the representative and liaison for the living donor program, serves as the key contact for the donor and ensures optimum service through the donation process. 

• Participates in the scheduling process and organization of the donor candidate during the pre- evaluation and post-transplant process, maintains on-going communication with the donor post-transplant and ensures proper follow-up. 

• Greets and escorts the donor to the OR on the day of surgery, navigates hospital services to ensure smooth completion of donor evaluation. 

• Visits the donor after transplant and delivers a care package, provides discharge assistance on the in-patient unit with follow up appointments, contacting family members, assist in the transition of all transplant donors and HPB patients with outpatient clinic scheduling, and working with coordinator/mid-level provider. 

• Manages the off-site housing apartments for donors and transplant recipients to include; booking, managing cleaning service, and ensuring cleanliness. Works with transplant team in identifying donor assistance resources such as travel, and access to the National Donor Assistance Program. 

• Maintains established departmental policies and procedures; attends required meetings and participates in committees as requested. 

• Exemplifies C2C standards in all activities. 

• Assumes other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all-inclusive. 

Qualifications: 

• Bachelor's degree in business, Heath Care Administration or a related field required 

• On-the-Job Training or experience in transplantation, preferably with a living donor program preferred 

• 1-2 years' experience in a medical/hospital setting Required 

• Less than 1 year experience with transplantation and direct patient care preferred  

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

• Strong emphasis on teamwork—our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Comprehensive total rewards package—including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home—as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.