Description
General Summary of Position
MedStar Southern Maryland Hospital Center is looking for a full-time Unit Secretary for the Newborns- Special Care unit. This position is 36 hours per week and the shifts vary between Day/Night shift with rotating weekend.
The Unit Secretary performs secretarial, clerical and receptionist support duties necessary for the operations of a patient care unit. These functions are performed in accordance with all applicable laws and regulations MedStar Southern Maryland Hospital philosophy, policies, procedures and standards.
Primary Duties
Performs general secretarial and clerical responsibilities.
Answers calls so that patient needs can be met in a timely fashion.
Accurately notifies the appropriate nursing staff.
Enters and coordinates computer data on all patients in the unit.
Coordinate with other hospital departments, such as radiology, environmental services, laboratories, social services, etc. to request and obtain supplies and services.
Work with nursing staff to coordinate patient transfers to and from the unit, or other facilities.
Serve as the unit's communication person, answering phone calls, taking and relaying messages.
Answer questions of visitors, physicians, or other departments in person or by phone.
Greet and assist visitors and family members.
Provide routine information regarding hospital and unit procedures.
Initiate, maintain, and update patient charts, inserting appropriate forms, department reports, consults, etc.
Rearrange order of charts for medical records when patient is discharged.
Ensure that charts for transfer patients are copied prior to transfer to other facilities.
Complete appropriate requisitions and/or charge slips, and obtaining proper approvals.
Access patient data for nursing and medical staff as needed.
Maintains work area on nursing unit in a neat and orderly condition.
Assists with orientation of new associates to the functioning of the nursing station.
Performs other duties as required or directed.
Qualifications
High School Diploma or GED, Required.
Completion of Crisis Prevention Intervention training within 6 months of hire, Required.
Associate's degree, Preferred.
Minimum 6 months experience as a unit secretary, registration or medical records or related clerical in a health care setting, Preferred.
Experience in an acute care setting, Preferred.
Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center.
Ability to read, write and speak or communicate in English to successfully accomplish the essential duties of the position.
Ability to demonstrate ethical behavior that supports the hospital's mission, values and commitment to compliance with all federal, state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities.
Exhibits professionalism, courtesy and excellent customer service, while interacting with patients, guests and co-workers.
Ability to work effectively with people from a variety of culturally diverse backgrounds.
Ability to maintain patient confidentiality.
Knowledge of hospital information management systems.
Strong knowledge of medical terminology
Ability to maintain constant mental alertness and the ability to withstand a high level of tension and stress.
Ability to maintain concentration when subjected to frequent and varied interruptions and variable noise levels.
Ability to exercise judgment and initiative in the resolution of problems encountered.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
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