Medical front desk representative Job Listing at Nirvana Healthcare Management Services in City of Orange, NJ (Job ID 3276095-2024-04-21)

Description

RESPONSIBILITIES

• Greets patients, family members, and other visitors in a professional and welcoming manner
• Maintains efficient flow throughout the registration process
• Answers the telephone, directs calls appropriately, takes accurate messages, and promptly delivers messages to the appropriate individuals
• Updates the Patient Care Team via Electronic Health Records (EHR)
• Collects payments and provides patient receipts; Posts self-pay charges; accurately reconciles daily billing slips to the daily schedule
• Scans insurance cards, processes insurance verifications
• Updates patient records, including demographics, insurance coverage, HIPAA documents, and financial waivers
• Schedules appointments in accordance with departmental guidelines
• Communicates promptly and clearly all problems, concerns, and issues to the Office Supervisor or Office Manager
• Is consistently professional in appearance and demeanor; displays an upbeat, cheerful attitude including maintaining composure in stressful situations, reliability, and integrity
• Performs other related duties as assigned

REQUIREMENTS

• Possesses good verbal and written skills
• Demonstrates excellent organizational skills and is detailed-oriented Is able to efficiently
• prioritize tasks and to multi-task, when necessary
• prioritize tasks and to multi-task, when necessary
• Excellent time management; attention to details; precision and accuracy in written reports and records
• Bilingual/Fluent English, Spanish, Portuguese, or Creole

QUALIFCATIONS

• High school diploma or GED
• Minimum of three years front desk experience in the medical field, preferred

Job Type: Full-time

Salary: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office
• Private practice
• Telehealth

Schedule:

• 8 hour shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person