Description
At NorthBay Health the Clinical Systems Instructor provides instructor and performance support. Assists with curricular development, delivers training, and monitors and improves performance on the job. Supports department-based systems trainers and resource staff. The Clinical Systems Instructor is a valuable member of the Learning and Leadership Development Team within Human Resources at NorthBay Health.
Because of the program-based nature of job assignments, on-call availability requirements apply to periods greater than two weeks. Assignments are typically negotiated and documented at the beginning of the evaluation year, and re-evaluated on a continuous basis.
Primary Job Duties:
- Coordinates the application submission to the California Department of Public Health (CDPH) for approval of monthly CDPH approved educational programs for Certified Nursing Assistants.
- Plans monthly class calendar hours for continued education (CE) for certification renewal.
- Trains assigned electronic health record applications to high learner satisfaction and job performance. Trains established non-EHR curricula, as assigned and competent.
- Supports the learning and performance of all department-based EHR trainers and resource staff, including but not limited to the delivery of Train-the-Trainer instruction for assigned clinical systems.
- Monitors and coaches on-the-job performance. Recommends, implements, and evaluates interventions to insure competency, build staff confidence and leadership, promote workflow efficiencies, remove obstacles to strong performance.
- Documents and reports Kirkpatrick Level I-IV outcomes as appropriate, including costing and resource allocation data sufficient to support variance reporting, budget forecasting.
- Models the NorthBay Way, demonstrates alignment with regulatory and strategic directives, demonstrates compliance with System standards in all circumstances.
- Performs other duties as assigned.
Qualifications
Education:
- Bachelor's Degree required, strongly preferable in Nursing or healthcare, preferable in Education, Information Technology (IT), or Human Resources (HR).
- College-level coursework in adult learning and instructional design is strongly preferred.
Experience:
- Three years IT, clinical, and/or equivalent training experience required.
- Experience using medical terminology and knowledge of patient care workflows required.
Skills:
- Excellent classroom and one-on-one training skills are required.
- Excellent organizational, oral, and written communication skills required.
- Intermediate proficiency in word processing and database applications required to support project work. Experience with spreadsheet, presentation, and project management applications is strongly preferred.
- Instructional design skills are strongly preferred.
- Must demonstrate the highest discipline regarding confidentiality.
- Must demonstrate high attention to detail and accuracy. Ability to manage multiple projects in a busy office environment is essential.
- Requires a high level of comfort with taking initiative and being accountable for teamwork and service excellence.
Hours of Work:
- Services are generally delivered between Monday through Friday, 0730-1730.
- Requires occasional off-site, off-hour work to support pre-planned education and monitoring activities.
Compensation:
- Hourly Salary Range $36.65-$44.53 (Offered hourly rate based on years of experience)
- 10% differential available to external and internal applicants with On Call status.
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