Paycom Job - 49293361 | CareerArc
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Company: Paycom
Location: Oklahoma City, OK
Career Level: Mid-Senior Level
Industries: Technology, Software, IT, Electronics

Description

The Instructional Designer Sr is responsible for driving Paycom product usage and adoption, as well as, employee performance and business results through designing and developing multimodal instructional materials used for Paycom internal and client training. This role will help coordinate, manage and execute all aspects of producing training materials including, but not limited to, researching, planning and developing content. Their areas of focus include Paycom's client training program and internal company- or department-wide instructional initiatives. This individual will partner with project stakeholders, subject matter experts (SMEs), and department leadership and colleagues in researching, planning and developing written and visual content.

RESPONSIBILITIES

  • Lead project discovery meetings with business leaders and stakeholders to determine business objectives
  • Write and produce training materials, such as guides, video scripts, screen recordings and more, using a variety of content creation software
  • Build e-learning content while maintaining a defined workflow that includes assessing stakeholder needs and gaining agreement on deliverables, designing deliverables, and deploying and evaluating impact of deliverables
  • Design e-learning content that is usable and easily understood by various audiences – clients and their employees, new hires, leaders, etc.
  • Lead team members and stakeholders through projects according to agreed-upon project deliverables and timelines while maintaining project documentation and report progress
  • Consult and interface with internal and client stakeholders to address specific learning needs throughout the content development process
  • Analyze business needs to determine gaps and opportunities for future content development
  • Take ownership of projects and tasks from conception to completion, ensuring Paycom's standard of quality across all learning content is met
  • Use thorough understanding of the product, reporting, content file types and how clients use the product to provide solutions
  • Translate training topics into content that is usable and easily understood by various audiences – clients and their employees, new hires, leaders, etc.
  • Use Paycom's LMS product to upload and deploy material and provide recommendations for improvements to the LMS product and course deployment methods
  • Partner with QA and Developers to troubleshoot and provide possible solutions pertaining to e-learning content packages and how they communicate with the LMS
  • Revise all content as needed to ensure accuracy and regulatory compliance as well as alignment with product or process updatesLearn and gain subject matter expertise including updates in new products, etc


Qualifications

Education/Certification:

  • Bachelor's Degree required; degree in Journalism, English, Communication, Education or art-related preferred

Experience:

  • 3+ years of experience in training/technical or creative writing/instructional design
  • Basic knowledge of HTLM5, SCORM 2004, SCORM 1.2, TIN CAN and AICC formats
  • Use of e-learning authoring tools: Articulate 360 - Storyline and Rise, Adobe Captivate or other
  • Use of video editing software: Camtasia, Adobe - Premiere and After Effects
  • Use of design editing software: Adobe - InDesign and Illustrator

PREFERRED QUALIFICATIONS

Education/Certification:

  • Bachelor's degree in Journalism, English, Communication or Education

 

Skills/Abilities:

  • Strong project management skills
  • Advanced communication and editing skills, both written and verbal
  • Superior command of the English language including rules and usage; AP Style preferred
  • Strong analytical, planning, organizational and time management skills
  • Strong research skills including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop content, training materials and manuals
  • Proven ability to create creative, unique and relevant content
  • Ability to adapt and thrive in a fast-paced, changing environment with aggressive deadlines
  • Proficient computer skills, especially Microsoft Office applications

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc


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