Prisma Health Job - 49364968 | CareerArc
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Company: Prisma Health
Location: Columbia, SC
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech

Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Under direct supervision, configures programs, screens pathways, reports and/or job instructions to meet detailed user specifications. Supports Information Systems Analysts in providing technical assistance to customer departments and maintains databases for one or more applications supported by the team. Works with assigned departments to prioritize development initiatives and activities. Maintains system hardware and/or software for one or more of the supported applications. Working with more advanced Information Systems Analysts, provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs. Coordinates and resolves system problems related to technology used by assigned systems. Supports internal customers in such functional areas including, but not limited to, nursing, ancillary departments, Physician practices, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts. Assists in managing system upgrades and other small projects.

Accountabilities

  • Performs the following under moderate to heavy supervision by the IS Project Manager and/or IS Senior Analyst:  Provides user functionality by maintaining application tables/profiles/dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements. - 20%
  • Performs the following with moderate supervision by the IS Project Manager and/or IS Senior Analyst:  Supports customer relations and resolving customer issues related to software applications before involving the Manager.  Interacts with users to develop plans to resolve their problems regarding the use of applications. - 20%
  • Functions as a technical liaison with the respective vendors for all implementation and post implementation activities.  Functions as a department contact and provides project management support as required. - 15%
  • Performs the following with moderate supervision by the IS Project Manager and/or IS Senior Analyst:  Supports customer relations and resolving customer issues related to software applications before involving the Manager.  Interacts with users to develop plans to resolve their problems regarding the use of applications.  Communicates with assigned departments and acts as the "hub" of communication between the department and Prisma Health Information Services. - 15%
  • Performs the following with moderate supervision by the I/S Project Manager and/or I/S Senior Analyst.  Participates in Prisma Health disaster recovery planning for assigned applications of support. - 10%
  • Completes tasks on time and meets assignment dates.  Accurately checks processes and tasks and ensures data integrity for assigned applications, testing to ensure new code does not impact previous version. - 10%
  • Optional where appropriate:  create new training materials.  Incorporate various learning techniques to achieve desired outcomes.  Continually assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems. - 10%

Minimum Requirements

  • Bachelors Degree - Computer Science or a directly-related field
  • No previous experience required

In Lieu Of

In Lieu of the education and experience requirements noted above, an Associate's degree in Computer Science or a directly-related field and 2 years of related Information Technology experience in a Business, Computer Science, or Clinical field/setting; or a High School diploma or equivalent and 5 years related Information Technology experience in a Business, Computer Science, or Clinical field/setting may be considered.

Knowledge, Skills or Abilities

  • Healthcare experience - Preferred
  • CPHIMS - Preferred
  • SQL database knowledge; project management software, concepts and tracking; Healthcare software applications; Perl/Java/XML/Linux/Apache; HL/7. - Preferred
  • Proficient computer application skills, to include Microsoft Word, Excel, and Access, as well as other databases. - Required

Work Shift

Location

1501 Sumter St Columbia

Facility

7001 Corporate

Department

70019688 ITS Clinical Imaging Applications

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.


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