Shore Lodge Job - 41715270 | CareerArc
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Company: Shore Lodge
Location: McCall, ID
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure


SPA ATTENDANT: Our Cove Spa Attendants maintain the cleanliness of The Cove, the lobby, restrooms, dressing and treatment rooms, common pool area and public areas, ensuring a professional and welcoming presentation.


  • Maintain and clean all public areas and employee work areas. Including, but not limited to, vacuuming, mopping, dusting and polishing floors and furniture, window cleaning and trash.
  • Remove food and beverage plates, glasses and trays from the emersion pool areas.
  • Replenish supplies in the spa and appropriate public areas as needed.
  • Provide excellent customer service to guests, members and team members.
  • Plan and use time efficiently while seeking to achieve the coveted 4 star level of competency.
  • Pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
  • Notify management concerning need for major repairs or additions to lighting, heating, and ventilating equipment. Clear snow and debris from entry ways.
  • Pursue training and development opportunities; strive to continuously build knowledge and skills; share expertise with others.
  • Attend periodic staff meeting with other department heads to discuss company policies and guest feedback, and to make recommendations to improve service and ensure more efficient operations.
  • Manage emotional customer situations, responding promptly to customer needs while always soliciting customer feedback to improve service.
  • Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance and monitor your own work to ensure quality.
  • Perform all other duties as assigned.


  • Frequent pushing, pulling, bending, stooping, upward reaching
  • Prolonged periods of standing, walking
  • Lifting supplies and equipment up to 50 pounds or more
  • Constant visual, hearing acuity
  • Exposure to cleaning chemicals
  • Frequent agility and dexterity required



  • Oral and written comprehension and expression.
  • Ability to follow instructions.
  • Ability to multi-task while maintaining a high level of organization and attention to detail.
  • Ability to communicate effectively with and receive information from guests and coworkers.
  • Previous experience in the housekeeping janitorial department preferred.

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