Engineering System Operations Manager Job Listing at Sunstate Equipment Co. in Phoenix, AZ (Job ID b2f826c8-18d0-4d93-b274-001a4264309c)

Description

Engineering System Operations Manager Sunstate Equipment Co.: Where Safety and People are Core Values!   We take care of our People and it shows! Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.    Hiring Immediately; Pay dependent on experience; PAID WEEKLY! 100% Remote within Sunstate Equipment Operating States: See website. Sunstate Advantages

• 100% Remote Role within Sunstate's Operating States (See website to view eligible states). 
• Annual discretionary, performance-based bonuses
• Rent ANY of our equipment for FREE
• “My Holiday” time off benefit pays you to celebrate any holiday without taking personal time!

Part of the engineering department, the Engineering System Operations Manager is responsible for managing the server, and computer infrastructure for the entire organization along with the team and vendors that support it.  Works with Engineering Compliance, Network Operations and Engineering Security Managers to develop and maintain information security policies, standards, and processes.  Participates in IT compliance audits including JSOX, PCI, CCPA and other compliance or privacy initiatives. Will work with the development team and business stakeholders to ensure that all infrastructure capacity, performance, availability, and security needs are met.  Key responsibilities include overseeing infrastructure monitoring, maintenance, repair, patching, upgrading, security, and future planning.   

Required:

• Minimum of five (5) years of experience as a senior level or manager in IT/Engineering

• Minimum seven (7) years of hands-on technical experience with infrastructure and security including client server systems, networking, telecommunications, firewalls, intrusion detection, intrusion prevention, and information security
• Experience with AWS Cloud Management
• Able to effectively manage personnel and set department priorities
• Able to assess and improve policies, procedures, and processes
• Strong financial management and budgeting skills
• Excellent problem-solving skills with ability to troubleshoot issues with software and hardware at the user and system level
• Maintains a flexible schedule to accomplish tasks
• Maintains a commitment to providing outstanding customer service to each customer
• Excellent oral and written communications skills
• Must be able to meet performance, productivity and efficiency standards

• Establish SLAs and ensure team performance to provide WOW level customer service and service delivery for all customers both internal and external
• Manage the assessment, development, and enhancement of engineering policies, procedures, and processes to meet the evolving needs of the organization
• Manage vendors including risk based evaluation of vendors, negotiation of contracts with most advantageous terms and rates, soliciting multiple bids and options when appropriate, and treating vendors with the Sunstate core values
• Oversee management and strategic planning of engineering infrastructure including the operations portion of the department budget and capital expenditures
• Work with Engineering Compliance Manager to fulfill compliance duties
• Work with Engineering Security Manager to align with security policies
• Work with Engineering Network Operations Manager to ensure Systems are operating properly within the network infrastructure
• Maintain up-to-date knowledge and awareness of emerging technology, industry trends and best practices related to IT security, infrastructure, and processes
• Communicate, communicate, communicate timely and thoroughly

• Bachelor's Degree or related experience in a related technical or business discipline
• Minimum of one (2) year of personnel management experience
• Experience with ITIL
• Experience with finOps

Questions? Give our recruiting team a call at 844-899-8066 and #AskLindsay

Interested? Apply now!

#LI-LH1

At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment.

We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier!

At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry

Sunstate Equipment Co. is an Equal Opportunity Employer

A Drug Free Workplace and Participates in E-Verify