Trump Hotels Job - 31119301 | CareerArc
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Company: Trump Hotels
Location: Las Vegas, NV
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure

Description

TITLE: Spa Attaché/Attendant

FACILITY: Trump Las Vegas

FLSA CATEGORY: Non-Exempt

Supervision/Report To:

The Spa Attache reports directly to the Assistant Spa Director.

Essential Job Duties / Supportive Functions:

  • Ensures the “WTS Experience” for members and guests by maintaining the standards set in WTS' Basics to Excellence (BTE), WTS' Mission Statement/Values; Standards and Expectations, and WTS' Brand Standards.
  • Adheres to policies of the facility and WTS International.
  • Reports any incident or accident to spa management.
  • Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash when needed during the shift.
  • Restocks all linens in locker rooms and appropriate guest areas.
  • Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
  • Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
  • Distributes and places linens in spa rooms, closets, and dispensary.
  • Escorts spa guests to changing areas in a courteous and timely manner.
  • Explains the set-up and workings of the locker rooms, bathroom, and shower to the guests.
  • Performs laundry duties, if applicable, including washing, drying, and folding linen.
  • Ensures all areas are clean and replenishes supplies as needed.
  • Understands the basics of the spa menu and products in order to communicate knowledgeably with guests.
  • Maintains Forbes Five Star, Trump Service Standards, and Revenue Driving Initiatives.
  • Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.

Qualifications/Requirements:

  • Customer service experience. Previous experience preferred in a spa.
  • Excellent customer service skills and strong work ethic.
  • Efficient, well organized, and able to handle a variety of duties simultaneously.
  • Energetic, enthusiastic and motivational.
  • Professional manner, discretion, and appearance.
  • Excellent verbal and written skills.
  • Strong team player.
  • Ability to lift 25 lbs.
  • Current TAM Card for State of Nevada (if 21 years of age or older)
  • Current Health Card for State of Nevada

Education Requirements:

High School Diploma or GED.

Miscellaneous/ETC:

  • Normal work hours: Varied to include nights, weekends, and holidays.
  • Proficient in appropriate computer skills and office equipment.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.


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