Trump Hotels Job - 30265423 | CareerArc
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Company: Trump Hotels
Location: Chicago, IL
Career Level: Entry Level
Industries: Hospitality, Travel, Leisure


Position Overview

Accepts and distributes all parcels for hotel/residential guests, internal guests, and hotel functions. Assures that all pertinent information regarding shipping, receiving and distribution of guests parcels are maintain updated and organized. Conduct inventories.

Qualifications and Physical/Mental Requirements

  • Reading, writing and oral proficiency in the English language (level to be customized per position).
  • The ability to follow payroll and key sign out procedures.
  • The ability to offer any assistance possible to guests.
  • The ability to respond properly to any hotel emergency or safety situation.
  • The ability to perform other tasks or projects as assigned by hotel management and staff.
  • Comply with TIHTC work rules and standards per the associate handbook and as directed by management.
  • Work harmoniously and professionally with co-workers and management as well as work efficiently under tight deadlines.
  • Must be able to stand for long periods of time (up to 8 hrs), lift up to 50 lbs and push/pull up to 200 lbs
  • Able to handle flat bed carts including push/pull up to 200 lbs
  • Able to learn to operate electric pallet jack and gas power washer
  • Able to learn and efficiently operate product scanner

Specific Position Requirements

• Assists the Food and Beverage Clerk in receiving, storing and issuing products.

• Participate in hotel/department meetings.

• Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.

• Perform other duties as requested by manager or special guest requests.

Must have some knowledge of food, beverage and printing products.

• Basic mathematical and computer skills to track and receive volumes of deliveries.

• Ability to communicate orally and verbally in English with staff and outside entities. Certain positions will require the ability to read and write in English as well.

Position Responsibilities

  • Receives, counts and checks condition of items received, and documents
  • Any apparent mishandling. Informs courier's service and documents mishandling information. Immediately deliveries guests' package to their room shown in the system.
  • Inputs message for guests package deliveries into system when guest is not in the room.
  • Prioritize guest's needs when requesting a particular package and delivers immediately.
  • Prepares written note showing intent to deliver package when DND sign is on.
  • Assist guest and group functions in the preparation, handling and shipping and receiving of all parcels which may involve weighing, counting, verifying each item.
  • Maintain shipping records.
  • Assist the Purchasing Manager in the daily operation of the department.
  • Prepares F&B receiving documents.

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