DRC Service Coordinator Job Listing at University of California in Santa Cruz, CA (Job ID 60108)

Description

JOB POSTING

This position will work on campus.  We offer some remote work days as the needs of the work allow.

NOTIFICATIONS

The University of California has implemented a Vaccination Policy covering all employees. Employees, including new hires, are required to comply with any applicable policies relating to the University of California's COVID-19 vaccine program.

HOW TO APPLY

For full consideration, applicants should attach their resume and cover letter when applying for a job opening. For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our Talent Acquisition website. 

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INITIAL REVIEW DATE (IRD)

Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. Materials submitted after the IRD will ONLY be forwarded at the request of the hiring unit. To ensure your application is routed for consideration, submit your materials before 11:59 p.m. on the IRD.  Talent Acquisition cannot accept application materials outside of the jobs portal, and is unable to update submitted applications on an applicant's behalf, or forward communications to the hiring units. For more information about the IRD and the applicant review process, view this link.

The IRD for this job is: 10-30-2023

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

DEPARTMENT OVERVIEW

About the Division

The UC Santa Cruz Division of Student Affairs and Success (DSAS), led by the Vice Chancellor for Student Affairs and Success, consists of nearly 250 team members spanning 3 major units and 21 departments. The division provides campus-wide coordination and leadership for student success programs, activities, and initiatives. DSAS also does our work through a range of resource centers dedicated to providing direct student support. The division's work is grounded in educational equity, institutional responsibility, and an unfettered commitment to supporting the whole student. DSAS aspires to ensure every student feels welcome, supported, and a sense of belonging during their time on campus. The division's efforts are informed by robust and dynamic relationships with campus leadership, faculty, students, and staff from across the campus, reflecting the broad campus commitment to ensuring student success. Beyond UC Santa Cruz, the team is involved in numerous professional organizations and highly engaged in the local community.

About Student Success and Equity (SSE)

The Student Success and Equity (SSE) portfolio of departments is a branch of DSAS focused on academic support services, advising/counseling, student life/co-curricular programming, student identity development and retention/student success initiatives. Student Success and Equity provides services to the campus community with over 17,000 undergraduate and graduate students and has over 64 career employees and 475 student staff employees operating in 8 facilities/locations. The Student Success and Equity area includes a wide array of multi-disciplinary academic and non-academic units including: Disability Resource Center (DRC), Educational Opportunity Programs (EOP), Learning Support Services, Services for Transfer and Re-entry Students (STARS), Renaissance Scholars Program (including Foster Youth), Veteran Resource Center, African American Resource and Cultural Center (AARCC), American Indian Resource Center (AIRC), Asian American/Pacific Islander Resource Center (AA/PIRC), Chicano/Latino Resource Center (El Centro), Women's Center (WC), the Lionel Cantu Queer Center (LGBTQ+), Undocumented Student Services (USS), the UCSC Hispanic Serving Institution Initiatives (HSI), African Black and Caribbean Student Success, Career Success, and campus committees/programs, and the Administrative and Business team for the unit.

The Disability Resource Center (DRC) leads UC Santa Cruz in providing educational equity and a welcoming environment for students with disabilities. The DRC identifies legally mandated Accommodations that address disabling barriers and works with faculty and students to remove barriers. The DRC educates the campus on disability diversity and equal educational access. The team ensures compliance with State, Federal, and local laws and ensures compliance with UC policies.

JOB SUMMARY

Under the general direction of the Disability Resource Center (DRC) Assistant Director of Accommodations, the Service Coordinator acts as a DRC liaison with campus stakeholders and ensures legal compliance with regulations under the Americans with Disabilities Act. Using knowledge and skills as a qualified professional in the disabilities field, this position engages with a wide range of accommodation issues on a case-by-case basis. Applies critical thinking to accommodation decisions, and applies legal paradigms and best practices for formulating processes to implement accommodations.

APPOINTMENT INFORMATION

Budgeted Salary: $74,000 - $80,300 / Annually. Salary commensurate with skills, qualifications and experience.
Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: Career appointment 

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification: 004556 (STDT DISABILITY SPEC 3)

Travel:  Never or Rarely

JOB DUTIES

60% - Direct Services to Students with Disabilities/Case Management

• Functions as an organizational resource and process expert as it relates to education and accommodations for international students, specific academic disciplines, etc.
• Conducts interviews with new and prospective students to determine an appropriate level of service (provisional, temporary, permanent) for support services and appropriate academic accommodations.
• Interprets documentation of disabilities provided by medical professionals.
• Utilizes knowledge of complex federal and state legislation (ADA, FHA, Section 504 of the Rehabilitation Act) to conduct the interactive process and to interpret disability documentation from medical service providers in order to identify eligible students with disabilities.
• Provides disability management advising to students and makes appropriate referrals; authorizes disability-related academic accommodations and coordinates support services for a caseload of students.
• Provides backup advising for colleagues in their absence.
• Generates case notes for all significant contacts and appropriate and accurate data entry into the DRC database.
• Thoroughly documents all decisions and assessments.
• Provides consultation to faculty regarding the implementation of accommodations and addresses concerns regarding fundamental alterations of the curriculum.

35% - Consult with Faculty and Staff

• Provides consultation to faculty regarding the implementation of accommodations and addresses concerns regarding fundamental alterations of the curriculum.
• Offers guidance and instruction regarding compensatory strategies and techniques to ensure students' access to the academic environment.

5% - Professional Development

• Researches and keeps apprised of all new changes, developments, and best practices in the field of disability services in higher education and accommodations for students with disabilities.
• Ongoing development of knowledge and professional skills.

REQUIRED QUALIFICATIONS

• Advanced degree in related area and / or equivalent experience / training.
• Knowledge of the legal framework involving accommodations for students with disabilities through state and federal laws and regulations.
• Knowledge of procedures for assessing and determining disability accommodation issues, including the Disability Compliance Office procedures.
• Demonstrated ability to recognize when to elevate concerns/issues to supervisors and stakeholders.
• Ability to effectively work with individuals from diverse backgrounds and to create a welcoming environment.
• Experience working with students with disabilities in an educational setting.

PREFERRED QUALIFICATIONS

• Experience working with students with disabilities in higher education.

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidate will be required to pass a pre-employment criminal history background check.
• Ability to work long periods of time at a computer with or without accommodation.
• The selected candidate will be required to work primarily on campus, with periods of remote work possible based on operational needs. If a hybrid work schedule is confirmed, the selected candidate must be able to work successfully from a home/remote office and be able to fulfill the requirements of the UCSC telecommuting agreement.
• Selected candidate will be required to complete training within established time frames as directed including UC compliance training.
• Ability to maintain appearance and conduct suitable for working in a professional setting.
• The selected candidate will be subject to the annual financial disclosure requirements of the California Political Reform Act of 1974.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

EEO/AA

University of California is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.  

For the University of California's Affirmative Action Policy please visit:  https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination