University of California Job - 30950424 | CareerArc
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Company: University of California
Location: San Francisco, CA
Career Level: Mid-Senior Level
Industries: Government, Nonprofit, Education


At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve – a promise we share with the professionals who make up our team.

Ranked by U.S. News & World Report as seventh in the country – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Department Description

The UCSF Health, Department of Planning Design and Construction is responsible for providing comprehensive capital project delivery services to the inpatient, ambulatory and hospital administrative units on the Parnassus, Mt. Zion and satellite campuses in SF. The current Capital Budget (CIP) has 160 projects valued at $200 Million.

Projects types include infrastructure & technology upgrades, renovations and upgrades of diagnostic, imaging and treatment facilities, full floor renovations of inpatient units and remodels of clinical, administrative and outpatient facilities.

The MC Capital Project Management group is responsible and accountable to assure projects are delivered on time and within budget, that the design solutions are appropriate, that public contracting laws and codes are respected, safety of patients and staff is maintained, and that all furnishings, equipment, IT support is in place and active when the project is delivered. All of this must be done with a minimum of disruption to the clinical activities.

Job Summary

Under the direction and supervision of the Director of Project Management Services, the Project Manager (PM) is accountable to provide projects that are on schedule, within budget, high quality, cost effective and appropriate to the client's needs.

The PM organizes, plans, and controls the design and construction effort. This may involve recommending professional design staff; coordinating the activities of clients, design professionals (architects, engineers, etc.), contractors, inspectors, and others associated with the project; monitoring project progress, cost, and quality; resolving problems that arise in the project; working with state agency officials to ensure compliance and safety.

The PM has first line responsibility to communicate effectively with project stakeholders regarding program, budget, and schedule and construction impact. PM provides support to the annual Capital Budget development process.

PM is accountable for delivering capital construction projects on schedule and within project budget. Simultaneously manage multiple projects of various sizes in the challenging Medical Center environment. Lead the project team through all the phases of the project, from A/E selection, conceptual design, Design Development, CD's, permitting, bid, construction occupancy and warranty. Coordinate all project activities with the operations of the Medical Center and Campus stakeholders.

Where project is being delivered by healthcare affiliate or joint venture partner, PM to represent UCSF Health to coordinate UCSF stakeholder input and ensure UCSF objectives are met. Where project is being managed by private landlord or developer on behalf of UCSF as tenant or as development partner, PM to represent UCSF Health to ensure that project scope is delivered per agreed upon lease terms or development agreement, and to coordinate implementation of all designated tenant/UC responsible scope items. PM travels to multiple project sites throughout Bay Area to ensure scope is progressing on schedule and per UCSF standards.

PM Leads developmental stage of capital projects to assure that project scope, schedule and phasing are adequately defined. Use Medical Center project benchmarks and/or work with the design professionals to create the preliminary project budget and schedule.

PM Define working criteria for a proposed project, determining the hazardous materials, infection control, phasing of work, and fire and life safety requirements that are necessary. Estimate the design review efforts for a project to assure that the quality of the construction documents is sufficient to minimize the risk of cost overruns during construction.
PM Coordinate the efforts of the Inspector of Record, state agencies (e.g., OSHPD), the contractor and University representatives to insure code compliance and quality of work, and a constructive relationship with the regulators. Prepare and verify that all required documentation is completed prior to occupancy or authorized approval of a project.

With the support of the D&C relocation, furniture, equipment and IT coordinators, and in cooperation with other Medical Center and Campus support units, assure that all aspects of the project are addressed in a timely manner.

Required Qualifications
  • Five years experience in managing construction or renovation projects, preferably in a hospital, research laboratory or clinical environment
  • Driver's License
  • Bachelor's degree in Architecture, Engineering, Construction Management related area and / or equivalent experience / training
  • Experience and ability to effectively lead / supervise staff/Project Teams
  • Advanced knowledge of building and construction, design, construction contract administration and California Building Codes, including advanced understanding of industry practices, or deep expertise in a highly specialized and critical discipline
  • Advanced project management skills to effectively manage highly complex projects, or highly specialized and critical project component
  • Advanced knowledge of the organization, including its infrastructure, rules, regulations, policies and short and long range strategic building plans
  • Advanced analytical, organizational and problem recognition / avoidance / resolution skills
  • Advanced written, verbal, and interpersonal communication skills, including highly effective negotiation skills and highly developed political acumen
  • Advanced ability to manage contractors and maintain compliance to the agreed-upon scope of work and budget
  • Demonstrated ability to simultaneously manage a large number of projects of varying size, type, and complexity
  • The flexibility to orient and work at all UCSF Health locations

Preferred Qualifications
  • Experience in managing leasehold tenant improvements or in serving as owner's representative for public-private-partnership developments

  • Driver's License

Living Pride Standards

Service Excellence

  • Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
  • Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
  • Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
  • Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
  • Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
  • Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

  • Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
  • Picks up and disposes of any litter found throughout entire facility.
  • Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
  • Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
  • Protects the physical environment and equipment from damage and theft.

The flexibility to orient and work at all UCSF Medical Center locations is required.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.


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