Description
Job Summary
Department Purpose
The UC Davis Stores is a full-service institutional store, owned and operated by the University, to provide the tools of education to the University community. With annual sales of ~$20 million, this auxiliary operation, within the Division of Student Affairs, has multiple locations on the Davis campus, in downtown Davis, and a warehouse. The Assistant Director of Operations and Web ensures an efficient operation of the main store, web sales, and product delivery.
Job Summary
Under the supervision of the Associate Director of General Merchandise, be the sales representative for the UC Davis Stores to the main campus, the Veterinary School of Medicine, Law School, Graduate School of Management, the UC Davis Extension, and the UC Davis Medical Center in Sacramento, etc. with a primary focus on technology.
Build relationships and network with campus departments. This includes in-person visits, tabling at applicable events, as well as seeking opportunities to interact with staff.
Additionally, the staff will be the primary liaison with the customer from the order through delivery. This will include utilizing systems to ensure correct and timely fulfillment.
POSITION INFORMATION
Apply by Date
05/07/24
Salary Range
$25.72/hr. - $46.12/hr.
No. of Positions
1
Appointment Type
Career
Percentage of Time
100%
Shift Hours
Manager will advise
Location
Davis, CA
Union Representation
No
Benefits Eligible
Yes
PHYSICAL DEMANDS
- Lifting Requirements - Up to 50 Pounds (Medium) - Frequently
WORK ENVIRONMENT
- Work occasional evenings and weekends.
- Attend occasional trade shows and buying meetings.
- The Smoke and Tobacco Free Environment policy is intended to provide a healthier, safer, and more productive work and learning environment for the entire UC community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. https://ucdavispolicy.ellucid.com/documents/view/271
MINIMUM QUALIFICATIONS
Additional Minimum License/Certification:
- Valid CA driver's license to drive a GEM cart on and off-campus.
Minimum Education/Experience:
- Experience providing customer service in a retail environment.
- Experience in sales with demonstrated success in increasing market share and revenue.
- Experience using Microsoft and Google Suite products and automated and computerized financial systems to create reports and analyze data to identify and resolve discrepancies or problems. Experience, whether professional or personal, with technology products.
Minimum Knowledge, Skills, and Abilities (KSA):
- Knowledge of features/benefits of various computer hardware, operating systems, applications, etc. and the proficiency to recommend products based on product availability and customer needs.
- Skill to organize work effectively to achieve timely progress on multiple simultaneous tasks.
- Skill to interpret contracts, guidelines, policies and procedures pertaining to accounting, purchasing, marketing, and other business-related activities.
- Communication and interpersonal skills to work effectively with a diverse community and to establish and maintain working relationships with staff, students, faculty, administrators, other campus departments, vendors, and sales representatives.
PREFERRED QUALIFICATIONS
Preferred Education/Experience:
- Experience in high volume sales with demonstrated success order fulfillment
- Experience using inventory management software (e.g. MBS), and performing data entry, retrieval and report generation.
- Experience in the procurement of technology merchandise for a large retail store or college bookstore, including evaluation and selection of the most appropriate vendors and effective product mix, and ability to negotiate prices and services.
- Experience working and providing customer service in a high-volume computer retail store/department that sells, repairs and services Apple and Windows PCs
Preferred Knowledge, Skills, and Abilities (KSA):
- Skills to analyze and respond to a wide variety of data (e.g. sales & budget reports, market trends, contracts, product information, customer needs, etc.).
- Skill to calculate cash count, merchandise discounts, etc.
- Skill to read, interpret and apply policies, procedures and contracts pertaining to financial administration, personnel and other business-related activities.
SPECIAL REQUIREMENTS
Background Check
This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
Diversity, Equity, Inclusion and Belonging
At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
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