University of California Job - 39014166 | CareerArc
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Company: University of California
Location: Santa Cruz, CA
Career Level: Entry Level
Industries: Government, Nonprofit, Education


Additional Information

** Continuous Recruitment **

Multiple positions available
Applications accepted on an ongoing basis
Interviews conducted and persons hired, as needed

Position is on an 'as needed' basis offering 4 and 8 hour shifts between the hours of 7pm - 3am. The unit operates 7 days per week and shifts can be available on any day of the week.


Delay Notice: Due to the current health crisis, candidate selection or hiring steps may be delayed.

UCSC Statement

UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.

Initial Review Date (IRD)

The Initial Review Date for this job is: 07/29/2020

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit. 

Dept Marketing Statement

UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened and productive environment.

Colleges, Housing, and Educational Services (CHES) is a multi-funded organization within the Business and Administrative Services (BAS) division at the University of California (UC) Santa Cruz. CHES provides leadership in the areas of college student life and residential services, housing services, facilities, employee housing and capital planning, dining services, conference services, early education services, the Bay Tree Bookstore, ID card services, and business and financial analysis for these areas. Through these units, educational and developmental programs and services are offered to all members of the campus community including students, faculty, staff, children and external constituents.

Under the supervision of the Community Safety Supervisor, the Substitute Community Safety Officers are responsible for providing residential safety and security services for the Community Safety Program, which operates seven (7) nights a week, 365 nights a year from 7 pm through 3 am. In addition, while on duty the incumbent will serve as a liaison with Fire, Police, and Dispatch; respond to student concerns; and provide documentation regarding all community interactions. This is a non-scheduled provisional position with no guaranteed hours. Incumbents are offered work as shifts become available or per department need.

Pay, Benefits, & Work Schedule

Salary Information: $20.32/hour

No. of Positions: Multiple

Benefits Level Eligibility: None

Schedule Information:
Part-time, Variable
Percentage of Time: 10%
Average Hours Per Week: TBD
Days of the Week: TBD
Shift Includes: Day, Evenings, Weekend

Employee Classification: This is a Limited appointment

Job End Date: 6/30/2021, with possibility of extension

Work Location: UC Santa Cruz Main Campus

Union Representation: Service Unit - SX

Job Duties

70% - Community Patrols

Provide nightly foot patrols throughout the assigned residential community; complete lockup rounds; contact a Community Safety Officer Supervisor for direction for all non-routine occurrences; respond as directed by Dispatch to radio calls; provide assistance and support to the residents as needed; document and report all interactions via nightly logs or incident reports per procedure; assist Fire and Police as needed, identify and mitigate any unsafe condition or health risk encountered; document and report in the logs community observances regarding student events, gatherings, and unusual happenings.

15% - Reporting

Provide written documentation of all policy violations, community/resident interactions, incidents, radio calls, emergencies, occurrences, and observations which occur during the work shift as per departmental procedures.

15% - Emergency Preparedness

Be familiar with and ready to enact the campus Emergency Response Plan and Student Affairs Emergency Plan procedures. Be able to manage evacuations of buildings and communities as needed. Be able to extinguish small fires. Be ready to provide first aid, CPR or AED services as needed. Be familiar with Community Emergency Responder Team (CERT) practices and procedures and be ready to respond in the event of an emergency or disaster. Provide training as needed in CPR/first aid/AED, CERT, and the campus and divisional emergency plans.

5% - Other Duties

Will drive campus owned vehicles and/or a personal vehicle as needed.
Perform other duties as assigned in support of Student Affairs and the University.

Required Qualifications
  • Customer service experience sufficient to interact in a positive and professional manner with all levels of personnel within the organization.
  • Strong interpersonal skills sufficient to connect with people in a respectful, supportive, yet authoritative manner with people from a wide variety of cultural backgrounds.
  • Excellent writing skills sufficient to draft clear and concise correspondence, reports and procedures.
  • Strong communication skills sufficient to listen, mediate, negotiate, and promote open dialog.
  • Strong critical thinking and problem-solving skills sufficient to analyze problems in the field and develop and implement innovative and creative solutions which adhere to campus policies and procedures.
  • Knowledge of and familiarity with safety and security industry standards and practices.
  • Demonstrated ability to utilize various desktop computer applications, create documents and send emails.
  • Ability to comprehend and effectively explain a wide variety of complex and detailed policies and procedures.
  • Ability to exercise judgment and discretion in sensitive and/or confidential personnel matters.
  • Ability to calm and de-escalate tense and charged situations and successfully avoid violence or continuation of hostilities.
  • Ability to work well independently as well as part of a team.

Preferred Qualifications
  • Experience with security patrols, POST, Neighborhood Watch, or some other security-related trainings or experience.
  • Experience providing safety and security to a similar residential community.
  • Experience with Macintosh computers.
  • Ability to use two-way radios in a professional environment, and with Emergency Dispatchers.

Special Conditions

Selected candidate will be required to pass a pre-employment criminal history background check.

Must possess a valid license to drive in the state of California.

Must possess or be able to obtain CPR/First Aid/AED Certification within 90 Days of hire.

Ability to move 40 pound bollards several times a night, with or without accommodation.

This is a nighttime residential safety and security position that requires extensive walking on stairs and uneven surfaces outdoors in variable lighting conditions while interacting with students within the campus residential communities.

Ability to work a variable schedule including evenings, weekends, and holidays.

Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

Safety Statement

All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.  

How to Apply

Attach your resume and cover letter when applying to this job opening. Do not attach any documents to 'My Activities'. Select How to Apply for more instructions and information. 


The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees. 

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