CRM Developer - School of Management Job Listing at UT Dallas in Richardson, TX (Job ID 26129)

Description

The CRM Developer is responsible for the implementation, data mining and business intelligence reporting for the Salesforce projects across the Jindal School. The position will help individual programs, both graduate and undergraduate, on the Salesforce platform to achieve their recruitment goals

Minimum Education and Experience

Bachelor's degree and 1 year of experience in communications, marketing, or other related experience.

Preferred – Microsoft Excel Certification; Salesforce Administration Certification; HTML/CSS

Essential Duties and Responsibilities

Essential Duties and Responsibilities

• Lead iterative needs-assessment with multiple program directors to discuss their specific needs and deliver custom solutions to optimize their workflow using CRM
• Develop multiple web forms and collaborate with Web Services to embed them on web pages
• Collaborate with UTD enrollment services to ensure the forms correctly feed data to the CRM
• Create program specific online campaigns and design customized HTML/CSS emails. Ensure that email design meets UTD web policies, style and technology
• Collaborate with Associate Director of Marketing to design email content and graphics to be used across multiple programs
• Track online campaigns and generate reports to measure and demonstrate ROI and analyze them for future improvements. Generate custom admission/enrollment reports and dashboards to continuously monitor data quality and integrity.
• Manage reports' access across multiple stakeholders
• Act as a primary point of contact for end-user support. Develop and regularly update training plans, materials and documentation for stakeholders
• Stay up-to-date on the latest technology releases, applications, integrations and opportunities
• Other tasks as assigned

Additional Information

 Remote Work Notice
A hybrid remote work schedule may be available (currently 1-day remote weekly). Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required upon employment, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be canceled at any time. 
  What We Can Offer
UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:
Competitive Salary
Tuition Benefits
Internal Training
Medical insurance – including 100% paid employee medical coverage for full-time employees
Dental Insurance
Vision Insurance
Long and short-term disability
Retirement Plan Options
Paid time off
Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Visit https://hr.utdallas.edu/employees/benefits/ for more information.
  About Us
UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. 
  The University has a variety of programs and initiatives to support engagement and success for all members of the campus community. Employee benefits include a range of physical and mental wellness resources. “LilyPad” lactation facilities are located throughout the campus. There are several Employee Resource Groups (ERGs) comprised of individuals who share common interests to help build community among UT Dallas faculty and staff (e.g., Universal Access ERG, Military and Veteran ERG, UT Dallas Young Professionals).
  Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.

Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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