Information Services Specialist II Job Listing at UT Dallas in Richardson, TX (Job ID 26173)

Description

Are you looking for a rewarding opportunity in higher education that provides a comprehensive benefits package with employee tuition assistance? Do you enjoy working in a supportive and collaborative team environment?

If so, apply now to join our team!

The Information Services Specialist II performs enrollment processing to accept, prioritize, identify, verify, image and index student documents received via electronic transmission or postal mail for campus departments in a timely and accurate manner, using University Admission, Registrar and Financial Aid guidelines.

Minimum Education and Experience

Associate's degree and three years of work experience. An equivalent combination of education and experience is acceptable.

Essential Duties and Responsibilities

• Image and index all documents using enrollment technology enterprise systems, ensure documents meet quality standards, operate scanning equipment, and verify content is being accurately scanned.
• Process and authenticate electronic documents in Hyland OnBase system workflow queues.
• Demonstrate integrity in working with confidential information while maintaining FERPA compliance.
• Assist in designing, testing, and implementing future workflow enhancements.
• May serve as Enrollment Operations Mail Room lead, including coordinating with University Central Receiving, overseeing letter fulfillment, and processing checks.
• Participate in various training opportunities to stay current and improve knowledge base of various platforms and policies affecting document processing.
• Attend required meetings and support University admission events as assigned.

Additional Information

This position may require overtime during peak periods, including evenings and weekends.

Required skills and abilities:

• Demonstrated history of integrity and ethical behavior when working with confidential and sensitive information
• Proficiency in Microsoft Office Suite with ability to learn new software systems
• Detail-oriented and accurate with the ability to prioritize information in a timely manner
• Excellent organizational and time-management skills with the ability to multi-task
• Strong communication and active listening skills with the ability to receive and follow directions and work effectively as part of a team
• Proactive approach to identifying potential issues and problems

Remote Work Notice
The Enrollment Management Unit provides services and support to our prospective and current student populations. Therefore, this is a campus-based position working daily in our offices.

About UT Dallas
The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission. UT Dallas fosters an educational, working, and living environment where all members of our community are welcomed, treated fairly, and supported in their pursuit of excellence.

What We Offer
UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We are an equal opportunity employer and offer a comprehensive benefits package, including:

• Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans
• Life, AD&D, and disability insurance plans
• Flexible Spending Accounts
• Paid time off and holidays
• Retirement plans
• Employee tuition assistance
• Professional development and training opportunities
• Employee wellness and employee assistance programs
• and much more!

Visit https://hr.utdallas.edu/employees/benefits/ for more information.

Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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