UT Dallas Job - 48865365 | CareerArc
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Company: UT Dallas
Location: Richardson, TX
Career Level: Mid-Senior Level
Industries: Government, Nonprofit, Education

Description

This position is responsible for designing, provisioning, deploying, administering, monitoring, maintaining, troubleshooting, upgrading and patching of University's high performance computational (HPC) networks and related services. The engineer will interact with the HPC engineering team and demonstrate customer service mindset and adapt with agility to different work styles, conflict resolution techniques, and practice professional office etiquette. The engineer must be self-motivated and stay abreast of applicable new technologies and technical methodologies to advance productivity and career paths. The engineer will have a comprehensive understanding of HPC solutions, network architectures, and Linux based networking services. The engineer will have additional responsibility to document processes, procedures, system configurations, services and to place configuration information within our configuration management systems.

This is a mid-level experienced network engineer role on the Enterprise Network Service(s) team but will be collaborating with and support our HPC network and data center environments. This engineer must have demonstrated a consultative customer service attitude in prior roles in similar organizations. Primary responsibilities include managing the installation and support of network communications including HPC scale LAN/WAN systems. This engineer ensures network services are secure, available, and reliable. The applicant must have broad industry knowledge of hardware and software services involved in building and operating HPC networking environments.

Minimum Education and Experience

Associate's degree with 3 – 5 years of experience in a related field.

Equivalent combination of relevant education, training and/or experience will be considered.



Preferred Education and Experience

BS degree with minimum 5 years of experience working directly with complex network environments.

  • Experience working with regional and national education and research network providers such as LEARN and Intenet2
  • Cisco Certified (CCENT OR CCNA) or Juniper Certifid (JNCIA-Junos)
  • At least 4 years of Juniper (JunOS) experience including Tier 3 senior level support.
  • Extensive experience in the following areas – enterprise networking equipment, firewalls, load balancers, gateways, data and voice convergence, video services.
  • Extensive technical knowledge and experience of managing and maintaining large-scale, highly available, Internet facing networks
  • Experience with Network Access Control solutions
  • Wide-ranging experience troubleshooting multi-tier Internet applications platforms, particularly for web applications and streaming
  • Deep understanding of network protocols and their applications and characteristic behaviors like IPv4/6, BGP, OSPF, EIGRP, MPLS, IPSEC, STP, QOS and VRRP
  • Experience implementing pragmatic network security and audit.
  • Good understanding of network configuration and troubleshooting on a range of Windows and Linux operating systems.
  • DevOps experience (Python, Ansible, Puppet)
  • Extensive Experience in supporting and operating 1Gbps – 100Gbps Ethernet and 56Gbps – 200 Gbps Infiniband HPC network interconnects.
  • Software Defined Networking (SDN)
  • Ability to assess network efficiencies and make adjustments/recommendations for improvement.
  • Good understanding of various operating systems, OS vulnerabilities and patching, third party application vulnerabilities and patching.
  • Good troubleshooting methodology and awareness of industry standards.
  • Good technical and problem-solving skills, good communication skills, works well with limited supervision


Essential Duties and Responsibilities

  • Documentation, reports, and network topology diagram building describing state of current and future network environments
  • Responds to network issues, incidents, change requests, and other support tickets. Level 2 support experience at scale of 1 to 3 with 3 being a senior specialist.
  • Support design and perform deployment of networks supporting HPC in data center
  • Configuration and operation of firewalls, switches, routers, etc. from vendors like Dell, Cisco, Juniper, Ciena, etc.
  • Advanced installation, configuration, updating, networking, performance monitoring and troubleshooting of HPC Systems via open source solutions.
  • Ability to develop, troubleshoot, modify, catalog, document and update scripts.
  • Build and operate secure networks to balance performance and availability and security
  • Responsibilities include Configures, tests, secures, and maintains LAN/WAN equipment and related services. 
  • Identifies, diagnoses, and resolves network problems. 
  • Create and maintain comprehensive documentation for all implemented networks.
  • Analyze and rectify complex faults on the network to meet defined service levels. 
  • Support network investigation/performance routines to ensure network availability. 
  • Perform complex configuration changes. Maintain and support the LAN/WAN environment. 
  • Assist in the coaching and technical assessment of the team to aid development. 
  • Obtain and maintain required certifications.
  • Evaluate and test new technology solutions and document the findings.


Additional Information

Hybrid Remote Work Available after probationary period.

On-call availability for resolving network emergencies, both during regular and off-hours.

Emergency on-call availability 24×7×365

Sitting for extended periods of time.

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.

Lifting and transporting of moderately heavy objects, such as network switches, computers, and peripherals.

Ideal candidate should also have experience/knowledge in Network design, Application and/or Network Firewalls Juniper Firewall Filter design and implementation, Network Access Control (NAC) implementation and configuration, VPN installation/configuration, Diagraming and documentation, Project planning, Capacity planning, Switch installation /configuration, VPN client configuration, Procedure development, VPN design, Technology refresh planning, Router installation/ configuration, VLAN planning, Network Trouble shooting, Network performance monitoring, LAN/WAN support response, and Project budgets.

Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.


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