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Front Office Manager
HEI Hotels & Resorts - Saranac Lake, NY
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Qualifications Minimum of 2 years Front Desk experience, preferably in le...
Event Assistant
HEI Hotels & Resorts - Saranac Lake, NY
Assist the Sales & Events team in the execution of on-site events and provide administrative support for resort leadership. Qualifications Hotel experience preferred. Available to work a flexible schedule to accommodate business demands, which may include weekends, evenings, and holidays. High School Diploma, Bachelor's Degree preferr...
COOK
HEI Hotels & Resorts - Saranac Lake, NY
Prepare food of consistent quality and assist in kitchen functions. Qualifications Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodatio...
Front Desk Agent
HEI Hotels & Resorts - Saranac Lake, NY
Assist guests with arrival and departure from hotel, while providing positive guests experiences. Qualifications High school diploma or equivalent required, and college degree preferred. Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Housekeeping Supervisor
HEI Hotels & Resorts - Saranac Lake, NY
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Provide Housekeeping Team direction and support. Qualifications Housekeeping experience preferred. Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation. Ability to mov...
Room Attendant
HEI Hotels & Resorts - Saranac Lake, NY
Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. Qualifications Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces. Must be willing to "pitch-in" and help co- workers with their job duties and be a team pla...
Front Desk Supervisor
HEI Hotels & Resorts - Saranac Lake, NY
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Qualifications
Director of Housekeeping
HEI Hotels & Resorts - Saranac Lake, NY
Ensure that the cleanliness standards of the guestrooms, meeting areas, public areas, and back-of-the-house are met through the optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Qualifications 5+ years management experience, with at lea...
Busser
HEI Hotels & Resorts - Saranac Lake, NY
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service. Qualifications Knowledge of the appropriate table settings and service ware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodations.
Maintenance Technician
HEI Hotels & Resorts - Saranac Lake, NY
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy effi...
Restaurant Supervisor
HEI Hotels & Resorts - Saranac Lake, NY
Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Qualifications ...
