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Service Excellence Manager I
Valley Bank - Beverly Hills, CA
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager I
Valley Bank - Ramsey, NJ
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Sr Customer Care Specialists (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism; provide thoughtful prompt resolution with empathy; poise a consistent voice with the on-goi...
Sr Supervisor (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Provide guidance and assistance to CSR's handling customer inquiries. Provide coaching, mentoring in achieving sales goals and Mystery Shop Standards. Daily monitoring of call volumes to determine adequate staffing needs to ensure service levels are being met. Recommend schedule revisions and manage changes in ...
Sr Trsry Mgmt Svc Excel Specl, St. Petersburgh, FL
Valley Bank - St. Petersburg, FL
Responsibilities include, but are not limited to: Act as the day-to-day client contact for services relating to Treasury Products. Onboard and train commercial clients with all Treasury products to include complex implementations such as but not limited to FTP, BAI, Positive Pay, and ACH. Provide first level support to internal/external customer support for all Treasu...
Retail Business Specialist
Valley Bank - Beverly Hills, CA
The Retail Business Specialist will be responsible for developing and managing client accounts for the Retail Banking Division, while ensuring that these client accounts meet established requirements and maximum profitability to the financial institution at minimum risk. Responsibilities include but are not limited to: Represents the bank in conducting active pr...
SAP Report Designer/Developer
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Collaborate with functional/business teams to understand the requirements and transform the requirements into technical designs and solutions and effective data models. Design data models to extend business content objects or create new data models (SAP HANA Modeling and ABAP CDS Modeling) to support self-service operational an...
SBA Business Development Officer - South FL
Valley Bank - Miami, FL
Responsibilities include but are not limited to: Assist with soliciting new SBA business from present and prospective clients. Conduct calls and other marketing efforts focused on prospects, clients, internal referral sources, and external referral sources. Establish strong referral network and relationships with commercial real estate agents, brokers, CPA's, accountants, atto...
Seasonal Personal Banker
Valley Bank - Freehold, NJ
Responsibilities include, but are not limited to: Ability to perform all transactions required by a customer and use appropriate technology to provide services effectively and efficiently. Services customers by processing deposits and withdrawals such as loan payments, holiday club payments and savings. Sells money orders and cashiers' checks. Performs duties...
Syndications Portfolio Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Manage complex and diverse portfolio of corporate loan deals and ensure all activities are processed timely and accurately. Process Agent Bank requests in a timely manner on system of record. Manage syndication (agent and non-agent) funding efforts to ensure the bank meets funding deadline and operates within the boundaries of b...
Trade Finance Associate
Valley Bank - New York, NY
Responsibilities include but are not limited to: Transaction processing of all events related to Letter of credit products in the Commodity Finance Business Line and working in an automated letter of credit processing environment. May draft (redline) technical terms and conditions for Standby and Documentary Letters of credit issued and advised/confirmed related to Commodity F...
Treasury Solutions Officer - Paramus/Fairfield, NJ
Valley Bank - Paramus, NJ
Responsibilities include but are not limited to: Use Consultative Selling techniques with clients - prospects in determining what product sets and features best suit the client/prospect requirements. Analysis of account activity and balances for proposals, generate proposal, present to client/prospect and close sale. Obtain the required service agreements for requeste...
Treasury Solutions Sales Officer - Tampa, FL
Valley Bank - Tampa, FL
Responsibilities include but are not limited to: Work as a trusted advisor with all business clients, Homeowners Associations and Property Management Companies to deliver a tailored suite of services. Demonstrate ability to assess client needs, possess strong advisory skills, and ability to identify solutions to meet client needs. Communicate client needs to support partners a...
Wealth Mgmt. Supp Ops Manager - NYC, NY
Valley Bank - New York, NY
Responsibilities include but are not limited to: Manage the settlement process for securities trades to ensure timely and accurate completion. Coordinate with custodians, brokers, and other external parties to resolve settlement issues. Ensure compliance with relevant regulatory requirements, industry standards, and internal policies. Keep abreast of changes ...
Credit Portfolio Manager III
Valley Bank - Chicago, IL
Responsibilities include but are not limited to: Underwrite new loan requests, renewals, annual reviews, and modifications. Coordinate with the assigned Commercial Loan Officers and Loan Assistants all activities required to complete a credit package. Interact with Loan Officers, borrowers or CPAs to obtain necessary financial information and complete the Cred...
