Refine Your Search
Displaying results 91 - 105 of 182
Service Excellence Manager I- Bay Ridge
Valley Bank - Brooklyn, NY
Responsibilities include, but are not limited to: Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. Provides quality customer service through personal contact with customers and prospects in adherence with company policy including, handling customer issues in person or over the phone in researching and resolving iss...
Service Excellence Manager-Regional
Valley Bank - Dover, NJ
Responsibilities include, but are not limited to: At the direction of the Division Head, must have the ability to travel to various branch locations to provide coverage which will continue to ensure high levels of customer service within the branch network. Achieve and maintain a high level of customer service and satisfaction, individually and collectively within the branch. ...
Specialized Loan Servicing Specialist
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Coordinate with internal and external third-party resources in performing the day-to-day operations of loan and agency servicing, participations servicing, and/or swap loan servicing for the bank's portfolio. Ensure assigned specialized loans are serviced properly and efficiently through diligent monitoring of requests and stric...
PERSONAL BANKER
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
PERSONAL BANKER
Valley Bank - Sebastian, FL
Responsibilities include, but are not limited to: Responsible for providing exceptional customer service in accordance with Valley's mission statement. Ability to engage customers with friendly and professional service. Knowledge of all Bank products and services and ability to educate and demonstrate customers on such, as well as cross sell various products and services. ...
Assistant SBA Administration Officer - Tampa, FL
Valley Bank - Tampa, FL
Responsibilities include but are not limited to: Must have a thorough working knowledge of the current SBA SOP (50 10) Origination, and SBA SOP (5057) Servicing and Liquidation. Manage the SBA submission process using SBAOne or E-Tran including review of Lender's Application, draft Loan Authorization, and subsequent approved authorization. Have authority to submit loans, modif...
Commercial Lending Assistant - Orlando, FL
Valley Bank - Orlando, FL
Responsibilities include, but are not limited to: Assist Lenders in procuring documentation and information essential to loan application processing and ongoing portfolio management. Review approval for accuracy, and coordinate revisions, as necessary. Assist lenders with providing superior customer service to existing customers by resolving issues and providing accur...
Commercial Loan Operations Data Integrity Specialist - NJ
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Review each loan approval for appropriate lending authority based on loan type, exposure limit, etc. to ensure approvals are in compliance with Bank's Lending authority requirements as outlined in the Credit Policy Manual. Review loan packages for compliance with regulatory requirements i.e. Flood, HMDA, CRA, REG B, etc.
Customer Care Specialist (Call Center)
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Care Specialist (Call Center)
Valley Bank - St. Petersburg, FL
Responsibilities include but are not limited to: Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on-goi...
Customer Service Rep. - Mortgage Services
Valley Bank - Wayne, NJ
Responsibilities include but are not limited to: Assist borrowers, attorneys, settlement agents, VNB collection staff and other VNB staff with billing statement and payment posting inquiries, payoff requests, and general loan inquiries/information. Assist the Payoff/Satisfaction Department in the preparation of payoff statements for borrowers, settlement agents and VNB Closing...
Data Scientist
Valley Bank - Morristown, NJ
Responsibilities include, but are not limited to: Interpret business needs and requirements and independently perform analysis and/or build reports and dashboards to meet requirements. Translate analysis findings and technical topics, visualize data to explain results to a non-technical business audience and senior management. Identify new data capabilities to enable ...
Financial Reporting Specialist
Valley Bank - Wayne, NJ
Responsibilities include, but are not limited: Review B.I.C. electronic pledge files, file separation analysis and maintenance. Subsidiary and contra account GL verifications. Uses loan and system knowledge to ensure financial records and reports are kept timely and accurately and in compliance with Bank's accounting policy, as well as investigate issues spanning multiple depa...
Head of Deposit/Payment Strategy-Consumer
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Identify market opportunities and customer needs to improve existing products and develop new services and products. Manage the complete product lifecycle, from initial research to launch and post-launch evaluation. Establish product strategy and manage goals for product promotions and sales campaigns along with trackin...
Intern - Risk
Valley Bank - Morristown, NJ
Responsibilities include but are not limited to: Conduct independent quantitative validation and provide challenges to financial models (70%). Document all the analyses, testing, and validations (25%). Work with model users to identify model risks and establish mitigating controls (5%).
