The Leave of Absence (LOA) Coordinator is responsible for assisting in the day to day administration of all company leaves of absence programs. Administers leaves in accordance with company policy and in compliance with FMLA, ADAAA, and applicable federal and state laws.
- Serves as the first point of contact for employees and/or leaders inquiring about a leave of absence; determines appropriate type of leave and provides required documentation.
- Communicates professionally with employees and leaders, and provides timely follow-up to ensure understanding of leave implications (pay, benefits, return to work, etc.).
- Determines eligibility for FMLA or other company-approved leaves of absence and appropriate disability programs, if applicable.
- Tracks all active and pending LOAs including eligibility, physician certifications, leave start/end dates, periodic check-ins, and return-to-work dates.
- Complies with deadlines and FMLA requirements.
- Maintains LOA files and ensures all paperwork is complete, approved, and tracked for audit purposes.
- Facilitates the suspension and reinstatement process for all employees on leave of absence.
- Works with third party vendors to coordinate leave gifts.
- Assists Leave Analyst with timecard entry and approval process for leave employees. Conducts periodic timecard audits as needed.
- Notifies Leave Analyst on escalated LOA issues and outstanding items.
- Keeps informed of state leave laws, FMLA, ADAAA, HIPAA, and regulatory federal and state laws regarding leaves of absence.
- Maintains confidentiality and security of information pertaining to employee's eligibility status, medical condition(s), and other protected health information (PHI).
- Assists Leave Analyst in developing and updating LOA policies and procedures as necessary.
- Assists in the creation of leave communication materials including employee/leader education, articles in company newsletters, and new LOA program announcements.
- Documents and updates departmental processes and procedures.
- Other duties as assigned.
- Bachelor's Degree preferred
- 1-3 years' experience in Leave Administration
- Excellent organizational, problem-solving, decision making and time management skills
- Strong working knowledge FMLA, ADAA, HIPAA, and state leave laws and how they impact employer leave of absences
- Ability to maintain highly confidential information
- Demonstrated ability to resolve complex questions and/or issues as they arise.
- Strong oral and written communication skills
- Advanced computer literacy with specific proficiency in Microsoft Word, Excel, and PowerPoint
- Self-starter with strong work ethic and the ability to exercise good judgment
- Ability to effectively prioritize and manage multiple tasks to meet targeted deadlines
- Strong interpersonal skills with the ability to interact with personnel at all levels of the organization
- Ability to manage conflict and promote a collaborative environment
- Excellent analytical and research skills with an attention to detail
- Results oriented with the ability to balance other business considerations
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.
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