Thompson Health Job - 38978735 | CareerArc
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Company: Thompson Health
Location: Canandaigua, NY
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech

Description

What will you do?

  • Operating telephone control board and paging system, dispatching incoming calls, and paging internal/external and on-call clinical staff during and after regular business hours.
  • Coordinates the operation of various telecommunication systems within Thompson Health System to include telephone, voice mail, pager, cell phone/Nextel phones, and public address paging system.

Key Responsibilities/Competencies

  • Possesses an in-depth knowledge of the operations and procedures related to the health system switchboard, voice mail, paging, and cell phone/Nextel phone systems.
  • Ability to function in a calm manner under stressful situations related to calling a Code on the public address system.
  • Ability to be flexible in decision-making and prioritizing assignments.
  • Ability to work independently and within a group.
  • Actively guards the confidentiality of sensitive info including but not limited to patients, associates, and the health system.

Requirements

  • High School diploma or equivalent, Associate degree preferred
  • Previous operator/switchboard and customer service experience
  • Basic computer skills and knowledge of MS products.

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply


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