University of California Job - 31466507 | CareerArc
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Company: University of California
Location: San Francisco, CA
Career Level: Director
Industries: Government, Nonprofit, Education


At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve – a promise we share with the professionals who make up our team.

Ranked by U.S. News & World Report as seventh in the country – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Department Description

C6 is comprised of a 24 bed Children's Hematology / Oncology and a 13 bed Children's BMT unit which provides comprehensive inpatient care to children and a small subset of adults and their families. Protocol intensity ranges from high to minimal requiring 2:1 to 1:4 nurses to patient ratios.

High volume treatments and nursing procedures include: medication administration (phase 1 and 2); intravenous therapy via peripheral lines and a variety of central access devices; cardiorespiratory, and SPO2 monitoring; serial ECG's; care of patients undergoing a variety of diagnostic studies, including but not limited to, renal and liver biopsy, bronchoscopy, and radiological procedures; pharmacokinetics and pharmacogenetics; chemotherapy administration; and care of the chronically and terminally ill patient, including pain management, nutritional support, discharge planning, and coordination of appropriate community resources.

The C6 management team also covers the Children's Acute Care Resource Team that provides both nursing and patient care assistant coverage to all of the acute care.

Job Summary

Involved in ensuring optimal patient outcomes through effective leadership and / or provision of patient care delivery in assigned nursing unit(s) or area(s). Promotes environment for a shared voice in nursing practice and exchange of ideas to continually improve nursing and patient care outcomes.

Accountable for the quality, safety, and cost-effectiveness of patient care. Consults and collaborates with other health care professionals to coordinate the management of patient care. Serves as a resource to staff, physicians, students and others.

Required Qualifications
  • Three years progressive nursing leadership experience, including charge nurse responsibilities, with patient care clinical standards and care delivery, systems, external regulations and internal policies; two of those years being recent RN experience in a pediatric acute or critical care unit
  • Active Registered Nurse licensure in the State of California
  • Active American Heart Association CPR Certification
  • Active American Heart Association PALS Certification
  • APHON Certification
  • Bachelor's Degree in Nursing
  • Demonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit
  • In depth knowledge of patient care clinical standards and care delivery, systems, external regulations and internal policies
  • Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources matters and employee performance; provides input to decision-makers on human resources matters
  • Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions
  • Strong interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants and outside agencies
  • Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex clinical and technical information in a clear and concise manner. Prepares and presents a variety of reports, documentation, analyses, and project proposals
  • Knowledge of business software and specialized applications and data management systems used in nursing units or departments
  • Flexibility to work 50% days and 50% evenings
  • Flexibility to work in direct patient care when operationally necessary
  • The flexibility to orient and work at all UCSF Health locations

Preferred Qualifications
  • Master's Degree

  • Active Registered Nurse licensure in the State of California
  • Active American Heart Association CPR Certification
  • Active American Heart Association PALS Certification
  • APHON Certification

Living Pride Standards

Service Excellence

  • Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center's values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.
  • Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.
  • Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices
  • Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.
  • Demonstrates an understanding of and adheres to safety and infection control policies and procedures.
  • Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

  • Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.
  • Picks up and disposes of any litter found throughout entire facility.
  • Posts flyers and posters in designated areas only; does not post on walls, doors or windows.
  • Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.
  • Protects the physical environment and equipment from damage and theft.

The flexibility to orient and work at all UCSF Health locations is required.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.

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